Are there any non-returnable items?
1. Standard Non-Returnable Conditions
In accordance with Korean consumer law
5. Cancellations & Returns
We provide a safety net for any variables in your shopping journey. Learn about the 'Golden Window' for cancellations and how Stay Drop acts as your advocate to resolve issues regarding defective products. By clearly outlining Korean retail return policies and risk management based on your travel dates, we ensure you can shop with total peace of mind.
What if the delivery is delayed past my check-out date?
1. Mandatory Schedule Review
Before payment, our concierge reviews your
What if the product is damaged or wrong?
What if the product is damaged or wrong?
1. Quick
How can I cancel my order?
1. The "Golden Window" for Cancellation
Korean e-commerce